Because shirts are made to order, it may not be possible to change or cancel an order if it's already in production. However, if we can catch it fast enough, we might be able to cancel or change it for you.

In order to cancel or change your order, please email support@lionandlilly.com with your order number.

While we strive for perfection, sometimes things do happen.

If an item is misprinted or defective, please send an email to support@lionandlilly.com with a picture of the defect. If we deem it defective, we'll send another one out right away!

All shirts are made to order! While this is awesome because it cracks down on waste, shirts can take up to 5 business days in production. So please plan accordingly when you make your order.

NOTE: Holidays and weekends do not count as business days.

After the shirt has been produced, it can take up to 3-5 business days for orders to arrive to their destination within the continental United States.

If you happen to order a shirt that is the wrong size, we'd be happy to start the exchange process with you as long as the process has started within 21 days of delivery and the shirts are unwashed and unworn. Here's the process:

Start by sending us an email to: support@lionandlilly.com and let us know what you would like to exchange.

We'll reach back out within 24 hours (or on a Monday if it's over the weekend or a holiday) with more instructions which include shipping the shirts back to us (we unfortunately cannot offer return labels at this time).

Because we are just a small mom & pop company and our shirts are made when ordered, the only way we can issue a refund is if a shirt is found to be defective or misprinted.